I have four fields on CRM form which are set as "Business Required". They have been arranged sequentially on form. When I click Save, system puts the focus on Field 1, then on Field 2. But after that it moves the focus directly to Field 4. It skips field 3. Field 3 and Field 4 are Lookup and I have not even set any filtering on these lookup.
Any idea why system is behaving this way?
Thanks in advance.
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Hi Team, Any suggestions on how this can be solved?
I have added screenshot of my form designer on the post. The sequence it follows is Field1 -> Field2 -> Primary Category -> Contact Reason
Yes, I removed the existing fields and then added Contact Reason first , published form and then added Primary Category.
Thank you in advance for your help.
I hope You first removed existing look up fields and then created the same look up fields and added to form in sequence right?
If this not works then you will have to do this via JS only On page load event.
I created two new fields again and I added field 3 on form published form and then added field 4 and published. But still it goes to Field 4 first.. Does it have something to do with field name? My field 3 is contact reason and field 4 is primary category which are lookup fields.
Hi Meet,
Please delete field 3 and field 4 and recreate them in sequence Field 3 first and then Field 4.
U might have created Field 4 before field 3.
I guess we cannot control this business required sequence. Open for any other suggestions though.
Is it related to the way CRM does field indexing?
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