web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Default option to 'Rep...
Microsoft Dynamics 365 | Integration, Dataverse...
Unanswered

Default option to 'Reply' instead of 'Reply All' when replying to an email in Dynamics CRM

(0) ShareShare
ReportReport
Posted on by MikeExeter 54
Hi All
 
When you reply to an email - the default, as shown in the screenshot below is 'Reply All':
 
 
When you click on the down arrow you can see that 'Reply All' is the first option in the list (which I assume is why it's the default):
 
 
Is  there anyway this can be changed so that 'Reply' is the default instead of 'Reply All'?
 
Any help would be greatly appreciated.
I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Default option to 'Reply' instead of 'Reply All' when replying to an email in Dynamics CRM
    Hi Partner,
    Unfortunately, there doesn't seem to be any OOB method to change it at the moment.
    Maybe you can refer to the following link, try to use code to customize it:
    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the August Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
Sahan Hasitha Profile Picture

Sahan Hasitha 394

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 124 Super User 2025 Season 2

#3
Nimsara Jayathilaka. Profile Picture

Nimsara Jayathilaka. 123

Last 30 days Overall leaderboard

Featured topics

Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans