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Dynamics 365 CommunityForums Microsoft Dynamics 365 | Integration, Dataverse... Default option to 'Rep...

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Default option to 'Reply' instead of 'Reply All' when replying to an email in Dynamics CRM

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Posted on by MikeExeter

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Hi All

When you reply to an email - the default, as shown in the screenshot below is 'Reply All':

When you click on the down arrow you can see that 'Reply All' is the first option in the list (which I assume is why it's the default):

Is there anyway this can be changed so that 'Reply' is the default instead of 'Reply All'?

Any help would be greatly appreciated.

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Leah Ju Microsoft Employee on at

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Hi Partner,

Unfortunately, there doesn't seem to be any OOB method to change it at the moment.

Maybe you can refer to the following link, try to use code to customize it:

http://tunnik.name/how-to-hide-timeline-control-action-buttons/

I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
Regards,
Leah

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