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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Sales Order Reservation

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Posted on by

Hello All,

We are working on D365 10.0.9.

Sales Reservation is set to 'Manual' in AR parameters.

I couldn't enter any values on reservation field (Sales lines> Inventory>Reservation). The field is disabled.

If I click on 'Reserve lot' button, it is reserving the quantity available onhand and the balance on 'On order'. 

I couldn't remove the reservation or enter values in the field. (It's same when I try with Automatic reservation on SO)

I used to work in 10.0.5 where I was able to enter any values on the Reservation filed.

I do not believe it's a new feature in 10.0.9. I am missing something.

What setup is missing? Please advice.

Information:

Item Model group: Item Sales reservation is 'Default'

Storage dim group: Primary Stocking is 'Yes' since we are WMS and Mandatory is NO.

Batch No: Batch is below the Location on the Reservation Hierarchy.

pastedimage1588797807288v2.png

pastedimage1588797952067v3.png

Warehouse tab on the Warehouse form:

pastedimage1588798432308v4.png

I have the same question (0)
  • Suggested answer
    Takaya Profile Picture
    on at

    It seems there are similar questions in community.

    https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/184852/unable-to-reserve-inventory-for-sales-order/529020

    https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/226433/unable-to-remove-reserved-physical-as-reservation-is-blank-and-un-editable/616543

    As per the above discussion, please check the Picking list registration form and output orders form for this sales order and remove and recreate the new one.

  • Community Member Profile Picture
    on at

    @Taichi Kayama

    Thank you for your response.

    Those posts didn't help.

    We are using Advanced WMS process so no output orders either picking list registration.

    Its a new sales order, I didn't even confirm the SO or release to WH yet, just created a line and tried to reserve it.

    And also no marking to SO.

    Please let me know if I miss any other setup.

    Thanks in advance.

  • Suggested answer
    Rahul Mohta Profile Picture
    21,032 on at

    first confirm the inventory transactions for the SO line, should have qty on 'on order'

    check your reservation hierarchy and suggest

  • Community Member Profile Picture
    on at

    @Rahul,

    Inventory transactions from SO line shows on order and reserved physical.

    pastedimage1588853515752v1.png

    pastedimage1588853542859v2.png

    I cannot edit the reservation field yet, which I am hoping someone can share their expertise.

    Thanks.

  • Community Member Profile Picture
    on at

    Hello All,

    we disabled couple of new features (shown below) which we enabled before.

    Reservation field is editable now after disabling these features.

    Not sure the link between Grid preview (My view/standard view) on every form vs Reservation field.

    pastedimage1588872787684v1.png

  • Suggested answer
    Sagar Suman Profile Picture
    6,550 Super User 2025 Season 2 on at

    Hi Hrithi Sara,

    Its working in 10.0.10.

    Try using reservation form in standard view.

    pastedimage1588887569337v1.png

  • Suggested answer
    Rahul Mohta Profile Picture
    21,032 on at

    the new saved views could be in play here

    Sagar and Hrithi suggested the way

    Based on your PU, there are couple of quality update son saved view which could be seen in LCS

  • Guy Terry Profile Picture
    28,924 Moderator on at

    Hi

    This bug with the new grid control feature is fixed in 10.0.10.

  • Suggested answer
    Rahul Mohta Profile Picture
    21,032 on at

    also few more fixes coming in Pu35

  • Community Member Profile Picture
    on at

    Thank you everyone for the responses.

    @Guy, good to know. Thank you.

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