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Small and medium business | Business Central, N...
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Unable to Change Service Period in Signed Service Contract

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Posted on by 34

HI BC Gurus, 

Is there a way to change a signed service contract service period? 

I keep getting an error saying I cannot do this because the contract is already signed.

  • Suggested answer
    S.Kawamura Profile Picture
    1,520 on at
    RE: Unable to Change Service Period in Signed Service Contract

    Hi,

    Configuration package can update service period on signed service contract. Field validation has to be OFF like below setting.

    pastedimage1642426311414v1.png

    As the error message indicates, the service period cannot be changed in a signed service contract. I feel that this specification is a bit too strict a restriction.
    The service period defines the period of periodic inspection for preventive maintenance. I think it is no problem to realize the input error immediately after signing and correct it in the configuration package. However, after several regular preventive maintenance checks, it is better to make changes in the configuration package with sufficient verification because it may cause date inconsistencies.

    I hope this will helps you.

    S.Kawamura

  • Suggested answer
    Marco Mels Profile Picture
    on at
    RE: Unable to Change Service Period in Signed Service Contract

    Hello,

    What release of BC is this, Cloud or OnPrem and do you have some repro steps that lead to this error?

    Thanks.

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