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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM 2016 Import Soluti...
Microsoft Dynamics CRM (Archived)

CRM 2016 Import Solution Error(GuidedHelp)

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Posted on by Community Member

Source ->CRM 2016 (8.1.0.359) 

Target -> Dynamics 365 (8.2.0.567)

Goal: Export Default solution from CRM 2016 and imported into CRM Online (Dynamics 365).

While doing this I am getting error "Import of solution Default failed. The following components are missing in your system and are not included in the solution. Import or create all missing components and then try importing this solution again."

Error Component Info:

Display Name: msdyn_LoadGuidedHelpISH.js

Name: msdyn_LoadGuidedHelpISH.js

Type: Web Resource

Managed Solution: GuidedHelp (1.1.0.0)

Required By: msdyn_LoadGuidedHelpISH.js

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  • Suggested answer
    CodeMonkey Profile Picture
    CodeMonkey on at
    RE: CRM 2016 Import Solution Error(GuidedHelp)

    Thanks Eric - saved my bacon!

  • Community Member Profile Picture
    Community Member on at
    RE: CRM 2016 Import Solution Error(GuidedHelp)

    Hi,

    What if I have 2 separate solutions one of those has separate entities set so when I deploy one solution it says "The import of the solution failed....." I don't want include entities which exists in one solution. Could you please guide me what will be the solution this case.

    Thanks

  • Community Member Profile Picture
    Community Member on at
    RE: CRM 2016 Import Solution Error(GuidedHelp)

    Awesome!  Thanks!

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: CRM 2016 Import Solution Error(GuidedHelp)

    Thank you so much for the quick response Eric ! I really appreciate it.

  • Eric benco Profile Picture
    Eric benco 320 on at
    RE: CRM 2016 Import Solution Error(GuidedHelp)

    That is how I do it.  notepad++ has a plugin for XML,  if you get that plugin it will help validate the XML. 

  • Community Member Profile Picture
    Community Member on at
    RE: CRM 2016 Import Solution Error(GuidedHelp)

    Hi Eric,

    How can i edit the solution.xml file ? I am copying the content in Notepad++ and then removing the missing dependencies part and save it. After i zip the file, and try to import it, the import fail saying - 

    This solution package cannot be imported because it contains invalid XML. You can attempt to repair the file by manually editing the XML contents using the information found in the schema validation errors, or you can contact your solution provider.

     

    Is there another way to edit the solution.xml file ?

  • Eric benco Profile Picture
    Eric benco 320 on at
    RE: CRM 2016 Import Solution Error(GuidedHelp)

    What error are you getting now? 

    NOTE: when you re-zip the solution file,  don't use the original that was downloaded from CRM,  create a new zip file.

  • Suggested answer
    Hamzeh Zawahreh Profile Picture
    Hamzeh Zawahreh 3,674 on at
    RE: CRM 2016 Import Solution Error(GuidedHelp)

    i did it, but not working for me.

  • James Memery Profile Picture
    James Memery on at
    RE: CRM 2016 Import Solution Error(GuidedHelp)

    Thanks Eric,  That solution worked perfectly.

  • Suggested answer
    Eric benco Profile Picture
    Eric benco 320 on at
    RE: CRM 2016 Import Solution Error(GuidedHelp)

    I found this to be an issue when moving from CRM 2016 OnPrem (v8.1) to CRM OnLine (v8.2).

    1) unzip the solution file

    2) remove the following line from the solution.xml file;

    <RootComponent type="61" schemaName="msdyn_LoadGuidedHelpISH.js" behavior="0" />

    3)  also remove the following lines from the solution.xml file:

     <MissingDependency>

           <Required key="165" type="61" schemaName="msdyn_LoadGuidedHelpISH.js" displayName="msdyn_LoadGuidedHelpISH.js" solution="GuidedHelp (1.1.0.0)" />

           <Dependent key="165" type="61" schemaName="msdyn_LoadGuidedHelpISH.js" displayName="msdyn_LoadGuidedHelpISH.js" />

         </MissingDependency>

    4) re-zip all the solution

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