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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM for Phones error ...
Microsoft Dynamics CRM (Archived)

CRM for Phones error after upgrade CRM 2015 sp1

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Posted on by Community Member

Last week we upgrade towards 2015 sp (365 online) CRM - we deployed the new CRM for Phones app. Working great on the user who has sysadmin right but normal user receive an error - the record is unavailable or error when they click on the home button in the app. They can use the menu on the right.

Bart

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    Community Member on at

    I had the exact issue - it turns out it was because I hid the one of the dashboard - "sales dashboard", which should be the only available one for mobile, it is even on one of the CRM exam question. Anyway, just unhide it, and it should be good.

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