Good day,
I'm not sure if bill groups and payment orders are commonly managed outside of Spain, but I'm hoping you can help me with an issue I'm facing.
I have a closed payment order to which I’ve already applied some entries—unfortunately, with the wrong date. I'm trying to find a way to unapply these entries so I can correct the date. So far, I’ve tried using the redraw function without success as it says it only possible to redraw bills. I also attempted to unapply entries through the Customer Ledger Entries. However, when I try to unapply, I receive an error stating that it’s not possible because the entries are already included in a payment order. The message suggests deleting the entry from the payment order first and then unapplying the entries properly. The problem is that since the payment order is already closed, I can’t delete it.
Is there any way around this? Your guidance would be greatly appreciated.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Rishabh Kanaskar 4,308
Sumit Singh 2,798
Nimsara Jayathilaka. 2,793
