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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / AR charge back for a s...
Microsoft Dynamics GP (Archived)

AR charge back for a sale that was entered in customer was charged in error

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AR invoice entered in error using GP 2013 customer was charged and the charge was applied to clear AR. had to do a charge back to refund the customer but there was no actual sale involve. How do I clear this ? Please respond if you are familiar with GP2013

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