web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Dynamics 365 Server v9 on-premises with failover clustering Email Router and SSRS

(0) ShareShare
ReportReport
Posted on by 60

Hello,

I have serval questions regarding Dynamics 365 Server V9 onpremises and the failover clustering configuration.

For exemple, here is the installation:

  • D365 Server: CRM1 and CRM 2
  • Cluster Server:  CRMCLUSTER
  • SQL Server:  SQL1 and SQL2


My questions are:

  1. Do we need to install email Router on CRM1 and CRM2 server ? Can I do it ?
  2. Do we need to apply CRM rollup on CRM1 and CRM2 server ?
  3. SQL is also in cluster. Do I need to install CRM Reporting Extension on SQL1 and SQL2 ?

Thank you.
Have a nice day.

I have the same question (0)
  • Suggested answer
    Gustavo Longo Profile Picture
    Microsoft Employee on at

    Hello Kmare,

    I hope you are well and safe.

    Follow below the answers.

    1. Do we need to install email Router on CRM1 and CRM2 server ? Can I do it ?

    Essentially Email Router is not load balance aware, you can install Email Router in any server, even to client machine. Basically Email Router will play a role of proxy/middleware between Dynamics 365 and email solution.

    2. Do we need to apply CRM rollup on CRM1 and CRM2 server ?

    Yes, it's recommended to apply update packages for all servers and components, such as server, Email Router, Outlook Client, and so on.

    3. SQL is also in cluster. Do I need to install CRM Reporting Extension on SQL1 and SQL2 ?

    Dynamics 365 Reporting Extension should be installed only on server with SQL Server Reporting Services. Apply update package for this components as well.

    Regards,

  • kmarechal Profile Picture
    60 on at

    Thank you for your answer !

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 160

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 65 Super User 2026 Season 1

#3
ManoVerse Profile Picture

ManoVerse 51 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans