web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Answered

Unable to Generate Picking List for Sales Order, 'No Print Management Settings are Applicable so no document is produced'

(0) ShareShare
ReportReport
Posted on by

Hello wise community, 

We have an order that we need to 'Generate a Picking list' for. Unfortunately the Generate Picking List button is greyed out. Neither the customer nor the order are on hold, and the inventory is available. It's looks as if this order has already been released. But there is no Picking List, or Output order associated with it. When i try to Release this order I get the below warning

"No Print Management Settings are Applicable so no document is produced'.

This is confusing because the print management settings used are the same for all our orders, and we are only having this issue on a few orders, and no changes have been made to them recently. It is also strange that it throws this warning ,and yet we are unable to execute the "Generate pick list' from the Sales order directly. 

Any help would be greatly appreciated. Please let me know if more information is needed. 

Thanks, 

Kailey 

I have the same question (0)
  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Kailey,

    Which version of D365 F&O are you on?

  • Community Member Profile Picture
    on at

    Installed product version : 10.0.13 (10.0.569.10005)

    Installed platform version : Update37 (7.0.5746.35600)

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Kailey,

    Could you please check if this checkbox is enabled?

    pastedimage1603747364140v1.png

  • Community Member Profile Picture
    on at

    Thanks for the quick response. The checkbox is set to No for this order.

    Thanks,

    Kailey

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Kailey,

    Could you please share the Quantity and Deliver now fields on sales order lines for the order?

  • Verified answer
    Community Member Profile Picture
    on at

    I figured this out- the Deliver Now column wasnt being populated correctly.

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    That's the only other logic (with Deliver Now and Quantity) that could have prevented the picking list button from being enabled. Great that you figured out the issue!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 296

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 223 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 145 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans