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Microsoft Dynamics CRM (Archived)

CRM Workflow Process doesn't trigger on record created through Entity Framework

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Posted on by Community Member Microsoft Employee

In Microsoft Dynamic CRM, I have a workflow process when a record is created.

When I create a new record using Entity Framework(EF), the workflow is not triggered. But it triggers fine when I create a record using Organization Service Proxy.

Below is my code to create a new record using EF.

Entity e = db.Entity.Create();
//
......
//
e.Entity.Add(e);
e.SaveChanges();

Above code works fine and it creates a new record. But it doesn't trigger the Workflow Process.

What could be the solution in this scenario?

*This post is locked for comments

  • Verified answer
    Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: CRM Workflow Process doesn't trigger on record created through Entity Framework

    Hi Hemanth Kumar M

    I assume you are using EF as an ORM to Dynamics CRM SQL Database.  If that is the case, the workflow will not trigger it will only trigger if you perform the operation using WCF / Web Api endpoints.

    First of all, I would like to mention this here that direct SQL Data or schema change is not supported, as outlined in the page below

    "Data (a record) changes in the Dynamics 365 for Customer Engagement database using SQL commands or any technology other than those described in this documentation" not supported

    [View:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/supported-extensions#unsupported-customizations:750:50]

    I would highly recommend you implement your solution via endpoints not by directly connecting to SQL DB. 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM Workflow Process doesn't trigger on record created through Entity Framework

    Using the EntityFramework and not the Organization Service Proxy so service.create(e) cannot be used

  • Suggested answer
    Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at
    RE: CRM Workflow Process doesn't trigger on record created through Entity Framework

    Use service.create(e); instead of e.SaveChanges();

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