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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Solution import failed?
Microsoft Dynamics CRM (Archived)

Solution import failed?

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Posted on by rskadk1 886

Hi,

I need some urgent help. I have a test environment where I make all our customizations. I have from the beginning exported the solution as managed. And imported into our live environment.

But today I got an import failed error. The error is not usefull, so I don't know where to start - to get it imported correct..

Please see attached file

36566.Capture.PNG

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  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,308 User Group Leader on at

    Hi RSK,

    It looks like it may be rollup or calculated field? could you download the error log and share ?

    Best Wishes, Raz

  • rskadk1 Profile Picture
    rskadk1 886 on at

    Hi Raz,

    Thanks for answering.

    It's wird because I now tried to import it again (I din't change anything). The 2nd time I got no error.

  • rskadk1 Profile Picture
    rskadk1 886 on at

    Hi - i now got the exact same error again. And this time it didn't help to import again. It is still failing around 3/4 in the upload proces. How can i proceed to figure out what's going on? I'm pretty sure i didn't modify any rollup fields since last import. Only adding new fields, relationships etc..

  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,308 User Group Leader on at

    Hi RSK, Next time you try to import and you get the Error, you should have an option to download the error log. The second page of the error log will have a better description, please share this info so we can resolve for you.

    Best Wishesm Raz

  • rskadk1 Profile Picture
    rskadk1 886 on at

    I have now downloaded the error log. But i see no information regarding the error? Here is attached a snippet from the log:

    <Row ss:AutoFitHeight="0" parent="Publisher"><Cell ss:StyleID="s176"><Data ss:Type="String" ss:Loc="a0ddb9af-d81a-4ad9-8c8f-453713b3a158.DisplayName">State/Province</Data></Cell><Cell ss:StyleID="s137"><Data ss:Type="String"></Data></Cell></Row><Row ss:AutoFitHeight="0" parent="Publisher"><Cell ss:StyleID="s176"><Data ss:Type="String" ss:Loc="cc3a9f14-8167-4580-803c-fea04779b5bd.DisplayName">Phone</Data></Cell><Cell ss:StyleID="s137"><Data ss:Type="String"></Data></Cell></Row><Row ss:AutoFitHeight="0"><Cell ss:StyleID="s176" /></Row><Row ss:AutoFitHeight="0" parent="Solution"><Cell ss:StyleID="s176"><Data ss:Type="String" ss:Res="Customization.Sol_Status">Status</Data></Cell><Cell ss:StyleID="s137"><Data ss:Type="String">Failure</Data></Cell></Row><Row ss:AutoFitHeight="0" parent="Solution"><Cell ss:StyleID="s176"><Data ss:Type="String" ss:Res="Customization.Sol_Message">Message</Data></Cell><Cell ss:StyleID="s137"><Data ss:Type="String">The import failed. For more information, see the related error messages.</Data></Cell></Row><Row ss:AutoFitHeight="0" parent="Solution"><Cell ss:StyleID="s176"><Data ss:Type="String" ss:Res="Customization.Sol_Progress">Progress [%]</Data></Cell><Cell ss:StyleID="s137"><Data ss:Type="String">69.87</Data></Cell></Row><Row ss:AutoFitHeight="0" parent="Solution"><Cell ss:StyleID="s176"><Data ss:Type="String" ss:Res="Customization.Sol_Duration">Duration [s]</Data></Cell><Cell ss:StyleID="s137"><Data ss:Type="String">558.3</Data></Cell></Row></Table><WorksheetOptions xmlns="urn:schemas-microsoft-com:office:excel"><ProtectObjects>False</ProtectObjects><ProtectScenarios>False</ProtectScenarios></WorksheetOptions></Worksheet><Worksheet ss:Name="Components" ss:Id="Components" ss:Res="Customization.Tab_Components"><Table><Column ss:AutoFitWidth="0" ss:Width="63" /><Column ss:AutoFitWidth="0" ss:Width="90" /><Column ss:AutoFitWidth="0" ss:Width="39.75" /><Column ss:AutoFitWidth="0" ss:Width="100" /><Column ss:AutoFitWidth="0" ss:Width="100" /><Column ss:AutoFitWidth="0" ss:Width="100" /><Column ss:AutoFitWidth="0" ss:Width="78" /><Column ss:AutoFitWidth="0" ss:Width="54" /><Column ss:AutoFitWidth="0" ss:Width="37.5" /><Column ss:AutoFitWidth="0" ss:Width="54" /><Row ss:AutoFitHeight="0" ss:StyleID="s133"><Cell ss:StyleID="s175"><Data ss:Type="String" ss:Res="Customization.Comp_DateTime">Date/Time</Data></Cell><Cell ss:StyleID="s175"><Data ss:Type="String" ss:Res="Customization.Comp_ItemType">ItemType</Data></Cell><Cell ss:StyleID="s175"><Data ss:Type="String" ss:Res="Customization.Comp_Id">Id</Data></Cell><Cell ss:StyleID="s175"><Data ss:Type="String" ss:Res="Customization.Comp_Name">Name</Data></Cell><Cell ss:StyleID="s175"><Data ss:Type="String" ss:Res="Customization.Comp_LocalizedName">Localized Name</Data></Cell><Cell ss:StyleID="s175"><Data ss:Type="String" ss:Res="Customization.Comp_OriginalName">Original Name</Data></Cell><Cell ss:StyleID="s175"><Data ss:Type="String" ss:Res="Customization.Comp_Description">Description</Data></Cell><Cell ss:StyleID="s175"><Data ss:Type="String" ss:Res="Customization.Comp_Status">Status</Data></Cell><Cell ss:StyleID="s175"><Data ss:Type="String" ss:Res="Customization.Comp_ErrorCode">ErrorCode</Data></Cell><Cell ss:StyleID="s175"><Data ss:Type="String" ss:Res="Customization.Comp_ErrorText">ErrorText</Data></Cell></Row><Row ss:AutoFitHeight="0" ss:StyleID="s142"><Cell><Data ss:Type="String"></Data></Cell><Cell><Data ss:Type="String"></Data></Cell><Cell><Data ss:Type="String"></Data></Cell><Cell><Data ss:Type="String"></Data></Cell><Cell><Data ss:Type="String"></Data></Cell><Cell><Data ss:Type="String"></Data></Cell><Cell><Data ss:Type="String"></Data></Cell><Cell><Data ss:Type="String"></Data></Cell><Cell><Data ss:Type="String"></Data></Cell><Cell><Data ss:Type="String"></Data></Cell></Row><Row ss:AutoFitHeight="0" type="Labels"><Cell ss:StyleID="s137" name="Time"><Data ss:Type="String">21:40:28.62</Data></Cell><Cell ss:StyleID="s137" name="ItemType"><Data ss:Type="String">Labels</Data></Cell><Cell ss:StyleID="s137" name="Id"><Data ss:Type="String"></Data></Cell><Cell ss:StyleID="s137" name="Name"><Data ss:Type="String"></Data></Cell><Cell ss:StyleID="s137" name="LocalizedName"><Data ss:Type="String"></Data></Cell><Cell ss:StyleID="s137" name="OriginalName"><Data ss:Type="String"></Data></Cell><Cell ss:StyleID="s137" name="Description"><Data ss:Type="String"></Data></Cell><Cell ss:StyleID="s137" name="Status"><Data ss:Type="String">Processed</Data></Cell><Cell ss:StyleID="s137" name="ErrorCode"><Data ss:Type="String"></Data></Cell><Cell ss:StyleID="s137" name="ErrorText"><Data ss:Type="String"></Data></Cell></Row><Row ss:AutoFitHeight="0" type="Solution"><Cell ss:StyleID="s137" name="Time"><Data ss:Type="String">21:40:53.72</Data></Cell><Cell ss:StyleID="s137" name="ItemType"><Data ss:Type="String">Solution</Data></Cell><Cell ss:StyleID="s137" name="Id"><Data ss:Type="String"></Data></Cell><Cell ss:StyleID="s137" name="Name">
  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,308 User Group Leader on at

    hi rsk, this looks like the first page of the error log, did you see an error msg on the second page?

  • rskadk1 Profile Picture
    rskadk1 886 on at

    Hi Raz, no i opened the complete log. And the only place i could find the Word "error", was in the above pasted code.

    My thesis is however that it could be some timeout issue? That the import takes to long time, and will then fail?

  • rskadk1 Profile Picture
    rskadk1 886 on at

    We tried increasing the timeout in the registry - but the the loading bar (import) is now just stuck at 3/4 for 30min (Before it was aborted at this stage after it was stuck there for 10min). I managed to open the xml log file in excel. And the only clue - and where it fals is at this line:

    22:47:53.41 Chart xt_DataProvider Processed

    22:50:31.34 all Failure 0x80044150 The wait operation timed out

    Dashboard {aef3c1d1-a34a-4b46-b452-ebbddc06e6ba} Servicetask - Midtjylland (Submerged) Unprocessed

  • rskadk1 Profile Picture
    rskadk1 886 on at

    Increasing the timeout seems to solve the problem.

  • Christos Kyrkilis Profile Picture
    Christos Kyrkilis 55 on at

    Hello,

    Exact same problem here, not tried increasing the timeout yet.

    Version 2015 On-premise.

    Only Account Entity in the Solution, removed all components except custom fields/relations in Account Entity.

    In the xml log file (2nd sheet):

    Name='all', Status='Failure', ErrorCode='0x80044150', ErrorText='The wait operation timed out'

    2500.dc_5F00_accountsolutionimporterror.jpg

    Is there anything else would you like me to test before increasing the timeout?

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