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Microsoft Dynamics CRM (Archived)

CRM & XML

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Posted on by

Hi Guys

 I hope someone can give me a answer to this question, I know that the "Devil is in the detail" however at a high level can CRM read XML from another application.

The reason for this is that, we use an application that reads a word document and converts it into XML. Can CRM read this format and allow us to populate attributes and entities from this.

Many Thanks

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  • Yaniv Arditi Profile Picture
    3,990 on at

    Hi,

    The answer is yes, but... Microsoft Dynamics CRM can't import XML files right out of the box. You can develop (or purchase) a module that will parse the XML file and insert the data using the application API, mapping it the required entities and attributes.

    Hope this helps,

    Yaniv Arditi

  • ESP Profile Picture
    on at

    Yaniv

    Many thanks for that do you have a recommended 3rd party product that I can use

    Regards

    Ed

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