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Microsoft Dynamics CRM (Archived)

connect a Quote to a service

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Posted on by

Hi,

Is there anyway to create Quote for services? Or Make a connection between them?

tnx

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  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    i assumed the service means case module in CRM. If you wish to copy Quote field value to Case's field.

    1. You can either create a java script and associated to a custom button.

    -  Too many efforts, not recommended.

    2.Create a on demand workflow and create a custom quote lookup field in case.

    - Less efforts, but user required to manually open the case.

    1565.22.png

    2570.20.png

    1565.21.png

    1565.22.png

    3. Create a connection, but when there is a specific report for this type of relationship, it need more extra efforts.

    4. Create a lookup field, using field mapping,

    - require user to create case from quote.

    Good luck :)

  • Community Member Profile Picture
    on at

    Tnx

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