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Microsoft Dynamics CRM (Archived)

Error when starting CRM2011 on premise

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Posted on by

Before I get to the main screen I get a red symbol with an X in it with the text "An error has occurred". No other details are provided. Where do I go to determine what the error actually is.

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I have the same question (0)
  • Suggested answer
    Hosk Profile Picture
    on at

    have a look on the server in the EventLogs on the CRM server

    windows.microsoft.com/.../open-event-viewer

  • Satish Tiwari - CRM Profile Picture
    Microsoft Employee on at

    You can also enable tracing on CRM Server at verbose level by following support.microsoft.com/.../907490 and look for the error or exception when you login in CRM.

  • Verified answer
    Community Member Profile Picture
    on at

    There was a problem with the server itself. The Active Directory database became corrupted. This prevented access to the CRM system. I restored the database from a backup and it is now running again.

    Thanks for your help.

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