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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Facing Encryption error while downloading retail store scale unit.

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Posted on by 25

Hi ,

I am facing error "Encryption Error Occurred" while downloading retail store scale unit on my onprem environment. 

5270.pastedimage1575010176970v1.png   

Version Details: 

6082.pastedimage1575010307559v2.png

Can any one please guide me how i can resolve this? 

Thanks 
Zuhad Mahmood

I have the same question (0)
  • Suggested answer
    Xusheng Profile Picture
    Microsoft Employee on at

    For on-premises deployments, the configuration file (at this time) requires manual editing:

    •StoreSystemAosUrl should have the value used to access headquarters (AX). It is critical to keep a trailing slash at the end of this URL (for example, myContosoURL.com/.../).

    •AADTokenIssuerPrefix should have the value https://NOTUSED.microsoft.com

    •TransactionServiceAzureAuthority should have the value https://<ADFS FQDN including .com>/adfs.

    •TransactionServiceAzureResource should have the base URL value of the StoreSystemAosUrl edited as shown above. For instance, based on the above example https://myContosoURL.com would be used as the value, removing the /namespaces/AXSF/ portion of the URL.

    Much more info you can see below site:

    docs.microsoft.com/.../retail-store-scale-unit-configuration-installation

    4617.pastedimage1575091351638v1.png

    Please let me know does this resolve your issue?

  • Oksana Kovaliova Profile Picture
    3,597 on at

    Hi,

    Please, expand error details and put full error here - it can help to understand better, where the problem is

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