web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Disable Automatic crea...
Microsoft Dynamics CRM (Archived)

Disable Automatic create records from Email

(0) ShareShare
ReportReport
Posted on by Community Member

Hi Team,

I want to disable auto creation of contact when an email is received in Dynamics. I see it is a setting at Personal level. I want to disable it for entire organization. Any solutions?

Thank you in advance!

7484.Setting.PNG

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at

    its a personal option indeed - but i believe it can be disabled for whole organization :

    have a look here if this works for you : community.dynamics.com/.../how-to-disable-convert-the-incoming-email-to-contacts-option-for-the-entire-organisation

  • Community Member Profile Picture
    Community Member on at

    Did you get an answer on this? I am following because I have the same question.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    I believe you can do this setting change for all user's personal option through below tool. Havent tried though.

    www.cobalt.net/.../bulk-edit-user-settings-user-roles-using-xrmtoolbox

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans