Small and medium business | Business Central, N...

Correcting/Cancelling Posted Purchase Invoice

(0) Share

Report

Posted on by Community Member

Hi,

When trying to correct a posted purchase invoice (not paid yet), it comes up with this error:

"Cancelling the invoice failed because of the following error: Reason Code must have a value in Purchase Header: Document Type=CR/Adj Note, No.=PCR-00000002. It cannot be zero or empty.."

Do you know what steps I need to take to rectify this? This message happens on numerous posted purchase invoices that need a price/quantity amendment.

Thank you

I have the same question (0)

All responses (3)

Answers (0)

Suggested answer

Bilal Haider 442 on at

Like (0)

Report
Copy link

Link copied!

Hi,

In Business Central there is no document type as CR/AdjNote as far as I know. It means you are using some customized module and this check has been put by that module. Can you tell me which customized module are you using.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi,

Sorry I'm not sure how to check what customized model it is. However, the system does allow me to create a Corrective CR/Adj Note. If I complete this in, will it 'zero' out the transaction and I can enter in the correct amount through posting a new purchase invoice?

Thanks

Was this reply helpful? Yes No
Suggested answer

Marco Mels Microsoft Employee on at

Like (1)

Report
Copy link

Link copied!

Hello,

With customized model Bilal means customization, extension. In standard Business Central, there is indeed not such a Document Type (at least not that I am aware off).

Thanks.

Was this reply helpful? Yes No