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Correcting/Cancelling Posted Purchase Invoice

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Posted on by Community Member

Hi,

When trying to correct a posted purchase invoice (not paid yet), it comes up with this error:

"Cancelling the invoice failed because of the following error: Reason Code must have a value in Purchase Header: Document Type=CR/Adj Note, No.=PCR-00000002. It cannot be zero or empty.."

Do you know what steps I need to take to rectify this? This message happens on numerous posted purchase invoices that need a price/quantity amendment.

Thank you

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Bilal Haider 412 on at

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Hi,

In Business Central there is no document type as CR/AdjNote as far as I know. It means you are using some customized module and this check has been put by that module. Can you tell me which customized module are you using.

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Community Member on at

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Hi,

Sorry I'm not sure how to check what customized model it is. However, the system does allow me to create a Corrective CR/Adj Note. If I complete this in, will it 'zero' out the transaction and I can enter in the correct amount through posting a new purchase invoice?

Thanks

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Marco Mels on at

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Hello,

With customized model Bilal means customization, extension. In standard Business Central, there is indeed not such a Document Type (at least not that I am aware off).

Thanks.

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