web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics GP (Archived)

My aged trial balance with options-detail report is off by one penney. My invoice amount is 1,223.94 and the grand total is showing 1,223.93. How can I balance this account?

(0) ShareShare
ReportReport
Posted on by

My aged trial balance with options-detail report is off by one penney. My invoice amount is 1,223.94 and the grand total is showing 1,223.93. How can I balance this customers account? I tired to write off the penny but by going to tools>Routines>sales>Write Off Documents, I entered in all of the informtion and there were no documents to write off.

Any suggestions?

Deb

*This post is locked for comments

I have the same question (0)
  • Verified answer
    soma Profile Picture
    24,410 on at
    RE: My aged trial balance with options-detail report is off by one penney. My invoice amount is 1,223.94 and the grand total is showing 1,223.93. How can I balance this account?

    Run the Reconcile(Tools-->Utilities-->Sales-->Reconcile) for the particular customer outstanding transaction information.

    Hope this helps!!!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
Community Member Profile Picture

Community Member 4

#2
Victoria Yudin Profile Picture

Victoria Yudin 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans