My aged trial balance with options-detail report is off by one penney. My invoice amount is 1,223.94 and the grand total is showing 1,223.93. How can I balance this customers account? I tired to write off the penny but by going to tools>Routines>sales>Write Off Documents, I entered in all of the informtion and there were no documents to write off.
Any suggestions?
Deb
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Run the Reconcile(Tools-->Utilities-->Sales-->Reconcile) for the particular customer outstanding transaction information.
Hope this helps!!!
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