Cannot see Purchase Services section in my Office 365

(0) Share

Report

Posted on by Priyesh

7,396 User Group Leader

Hi,

I cannot see Purchase Services section in my Office 365. I want to purchase a few licenses and I cannot see the Purchase Services section from where I can buy a license.

Note: To Login to my Office 365, I use Go Daddy.

What is missing?

Thanks in advance!

*This post is locked for comments

I have the same question (0)

All responses (9)

Answers (1)

Suggested answer

Yadnyesh Kuvalekar 4,102 on at

Like (0)

Report

RE: Cannot see Purchase Services section in my Office 365

Hi Priyesh,

I have done little bit research on this and seems like productivity.godaddy.com URL is the managing portal that manages all the O365 activities when you purchase any service from GoDaddy. So, all operations you can now perform through godaddy only.

Was this reply helpful? Yes No
Verified answer

Community Member on at

Like (0)

Report

RE: Cannot see Purchase Services section in my Office 365

I assume that you are using GoDaddy as the DNS host for your domain. Many key features of Office 365 changes, if you use GoDaddy as your host and I think you can now purchase services only through GoDaddy (if you use it as the host).

Refer this link: in.godaddy.com/.../plan-options-and-details-9014

Also refer this link on GoDaddy integration with Office365 :

www.intrust-it.com/.../dont-use-godaddy-for-office-365

Hope this helps you. Thanks :)
Please do verify the answer if you find it helpful :)

Was this reply helpful? Yes No
Priyesh 7,396 User Group Leader on at

Like (0)

Report

RE: Cannot see Purchase Services section in my Office 365

Thanks,

Just a clarification, whenever I try to view Billing or try to add more users, the same takes me to GoDaddy?

Is it completely controlled by GoDaddy and I'll not be able to Purchase Services?

Thanks!

Was this reply helpful? Yes No
Suggested answer

Nithya Gopinath 17,078 on at

Like (0)

Report

RE: Cannot see Purchase Services section in my Office 365

Hi Priyesh,

Refer this link. Hope this helps.

https://www.experts-exchange.com/questions/27784132/Office-365-Exchange-Godaddy-Setup-Issues.html

Thanks

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

RE: Cannot see Purchase Services section in my Office 365

Refer this link :

in.godaddy.com/.../3691

Thank you :)

Was this reply helpful? Yes No
Suggested answer

Yadnyesh Kuvalekar 4,102 on at

Like (0)

Report

RE: Cannot see Purchase Services section in my Office 365

Hi Priyesh,

In order to deal with purchase service and billing options, you need to have Billing Administrator admin role in O365 portal. Can you check what access does your user have in O365 portal?

Was this reply helpful? Yes No
Priyesh 7,396 User Group Leader on at

Like (0)

Report

RE: Cannot see Purchase Services section in my Office 365

Hi, Thanks for your quick response. I'm still using the old Admin center. And when I click on Billing, it takes me to the GoDaddy page.

Was this reply helpful? Yes No
Suggested answer

Nithya Gopinath 17,078 on at

Like (0)

Report

RE: Cannot see Purchase Services section in my Office 365

Hi Priyesh,

Login to your Office 365 account and click on Admin.

Now Click on Billing.

You can purchase licenses here.

Hope this helps.

Thank you.

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

RE: Cannot see Purchase Services section in my Office 365

Hello Priyesh Wagh,

Refer this link :

support.office.com/.../Buy-licenses-for-your-Office-365-for-business-subscription-36081d8d-b3fa-4948-8c34-e217bba825e1

Hope it helps you. Thank you :)

Was this reply helpful? Yes No