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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Cannot delete cash rec...
Small and medium business | Business Central, N...
Suggested answer

Cannot delete cash receipt journal attachment

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Posted on by Samantha73 2,632

Hi All

Couldn't figure out how to delete attachments from cash receipt journal line. see the image below:

cash-jnl-line.png

  • gdrenteria Profile Picture
    gdrenteria 14,483 Most Valuable Professional on at
    Cannot delete cash receipt journal attachment

    Hi, good day
    I hope this can help you, and give you some hints.

    How to delete Incoming Document Records from Posted Documents in Dynamics 365 Business Central | Dynamics 365 Lab

    Best Regards
    Gerardo

  • Suggested answer
    Inkey Solutions Profile Picture
    Inkey Solutions 1,965 on at
    Cannot delete cash receipt journal attachment
    Hello
    We try this issue in our environment. if you use incoming Document then you cannot directly delete the attached document that's the reason the system shows you gray Delete Line option.
     
     
    Method 1:
    if you want to delete the attached incoming Document then click on the Line > Incoming Document option.
     
    This will open attached document list page here select the document and click on lines three dots.
     
     
    Select Delete option and click ok button.
     
     
    This option Removes or Delete the Attached Incoming Document from the Incoming Document Files section.
     Method 2:
     
    Click on tree dots as given below in Screen shot and click on Incoming Document option.
     
    This option Removes or Delete the Attached Incoming Document from the Incoming Document Files section.
     
    Hope this information will help you to delete the Attached incoming document.
  • YUN ZHU Profile Picture
    YUN ZHU 77,879 Super User 2025 Season 1 on at
    RE: Cannot delete cash receipt journal attachment

    Hi, This is standard behavior, as Nitin mentioned, you need to go to the Incoming Document page to delete it.

    For example,

    pastedimage1678666056856v1.png

    pastedimage1678666072986v2.png

    pastedimage1678666077052v3.png

    pastedimage1678666083660v4.png

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,271 Moderator on at
    RE: Cannot delete cash receipt journal attachment

    To delete the attachments please follow the below images.

    pastedimage1678609998846v1.png

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