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Microsoft Dynamics CRM (Archived)

Problem to create multiple tasks with workflow in case

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Posted on by 87

I want to create 2 tasks for case by workflow. The problem is when two task assign to two different users, if second users complete the task first task automatically is completed and owner of both tasks change to the next user that I assign the case. It is not what I want. please tell me what should I do?

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  • BadrinathB Profile Picture
    970 on at

    Look at the cascading ules this shouldn't happen. I created tasks manually and it is working as expected. Please put you code or screenshot of workflow.

  • Amin Barek Profile Picture
    87 on at

    2018_2D00_05_2D00_23_5F00_11_2D00_54_2D00_06.png

    2018_2D00_05_2D00_23_5F00_11_2D00_54_2D00_06.png

    2018_2D00_05_2D00_23_5F00_11_2D00_49_2D00_31.png

  • Suggested answer
    Amin Barek Profile Picture
    87 on at

    Of course. Here is screenshot of relationship of case and task, and workflow as well.

  • BadrinathB Profile Picture
    970 on at

    Change the cascading behaviour to none and try.

  • Amin Barek Profile Picture
    87 on at

    Thanks. It is done correctly

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