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Microsoft Dynamics CRM (Archived)

Change Tracking greyed out

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Posted on by 17

Hello,

we made a fresh installation of V9.0.2 on-prem. Now we try to implement change tracking but the option is greyed out. Do I miss something?

Thanks in advance.

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I have the same question (0)
  • Erdnuckl Profile Picture
    17 on at

    Bildschirmfoto-2019_2D00_02_2D00_25-um-09.58.26.png

    Sorry forgot to insert the screenshot.

  • Suggested answer
    Kokulan Profile Picture
    18,054 on at

    System entities that came with Change Tracking enabled, i dont think you can change it

  • Erdnuckl Profile Picture
    17 on at

    Thank you for the fast reply. Just for my understanding: Does this mean, that I don't have to enable anything else to make this work?

  • Verified answer
    Kokulan Profile Picture
    18,054 on at

    Yes from CRM side, once this is ticked for an entity, the tracking is enabled and then its upto your query or export to get only the changed data.

    Please see the following link if you want to have a read

    docs.microsoft.com/.../entity-change-track

    docs.microsoft.com/.../enable-change-tracking-control-data-synchronization

    community.dynamics.com/.../dynamics-crm-entity-change-tracking

  • Erdnuckl Profile Picture
    17 on at

    Thank you for clarifying

  • Ravin Sankardayal Profile Picture
    on at

    I am looking to disable this feature on entity account. On address entity which is system entity, you can disable 'Change Tracking'

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