If we enter the Existing Account for a Lead, why is the Lead not then linked to the Account?? Can this be fixed?
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Hi,
see below post, it explains everything
community.dynamics.com/.../151653
Do you meet the same issue with the user mentioned in community.dynamics.com/.../270951 ?
If so, you could try the workaround I mentioned there.
Hope it helps.
BR,
Judy
Thanks, but that doesn't explain why this happens or how to fix it. We start a new Lead from a Leads view, then select the Existing Account, but the Lead doesn't appear on the Lead subgrid on the Account form. It seems that only Leads that are entered from the subgrid will appear there. That's a flaw in CRM.
Sorry I forgot how buggy this forum app is... My reply was to Wei Jie Fun's post
Thanks Judy17, but it's not the same issue.
Please folow the suggestion from Aileen Gusni in that post.
Problem is with your entity that you have bind in subgrid. You need to bind your subgird with lead(Parent Account for Lead) entity, because on lead you have "parent account for lead" which is renamed as Existing Account. Please see below screenshot for binding your subgrid on account with lead.
Added existing account form lead
You can see the lead has bind with account in below screenshot.
If you found it helpful, Please mark my answer as Verified.
Best Regards,
Shahbaaz
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