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Microsoft Dynamics GP (Archived)

GP 2016 Writeoff from the RM Apply Window

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Posted on by 1,616

We just wanted to confirm our testing, that when we do a writeoff from the RM Apply Window, even though we have post through to the GL marked in the Posting >Posting > Sales > Receivables Apply Doc. option, it DOES NOT post through the GL.  We iust wanted to see if this is working as designed or if we are missing a setup.  Is there a way around this, the client would like it to post through the GL?  They do not have AA.

Thank you,

Lisa

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  • Verified answer
    Ben Doss Profile Picture
    120 on at
    RE: GP 2016 Writeoff from the RM Apply Window

    Hi Lisa,

    The post through to GL feature will work if you complete a Batch posting, it will not work for transaction level posting. Furthermore, when it comes to write offs, the write offs will need to be posted in GL, it will not post through.

    So when posting via Batch, considering you have the Post Through options setup, You will be able to:

    >>> post through a Batch via the Receivable Entry Window

    >>> a Payment via the Cash Receipt Window

    >>> Apply Sales Documents Transactions completed,

    however the writeoffs will still need to be posted, it will not post through.

  • Suggested answer
    Lisa Hunter Profile Picture
    1,616 on at
    RE: GP 2016 Writeoff from the RM Apply Window

    Thank you Ben.  

  • Community Member Profile Picture
    on at
    RE: GP 2016 Writeoff from the RM Apply Window

    Thanks a lot Ben.

    It was really helpful. I was looking for the solution of this same problem too.

    Sarvesh

  • Community Member Profile Picture
    on at
    RE: GP 2016 Writeoff from the RM Apply Window

    I know one place where you can find a lot of topics for a narrative essay! I think you need to visit it!

  • Jeff Grant Profile Picture
    on at
    RE: GP 2016 Writeoff from the RM Apply Window

    Hi Ben,

    Is there an open CR existing for the customer?  If so you should be able to create and post dummy invoices to attach the CR to blank out the amount.  If no open document exists to apply I don't see a default method to do so in Dynamics GP.

  • L Vail Profile Picture
    65,271 on at
    RE: GP 2016 Writeoff from the RM Apply Window

    Hi,

    Though your question is a good one, I don't think it flows with the subject of the original post.

    I suggest you post it as a new question. You will get more people looking at your post. Bonus, your question will go to the top of the list.

    Kind regards,

    Leslie

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