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Serivce Zone - BC Cloud

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Posted on by rajivsewsarran

22

Hi All,

With respect to Service Zones on the customer card.

I'm running into an issue where the 'New' button is greyed out - this happens on version 21.5
I have another sandbox that is version 22

is is fair to say that the version is the issue? I found this on github but it was 2018 - so i assumed it was resolved by now.

https://github.com/Microsoft/AL/issues/2624

Can anyone shed some light on this ?

Thanks

Rajiv

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Dynamics 365 Business Central

Dynamics 365 Business Central

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Ben Baxter 5,027 Super User 2024 Season 2 on at

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Serivce Zone - BC Cloud

Have you verified your "User Experience" (in Company Information) is set to "Premium"? The Service Management capability is only available in the Premium version of Business Central.

Beyond this, it could be a User Permission issue.

Best Regards,

Ben Baxter

Accent Software Inc

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