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Microsoft Dynamics CRM (Archived)

What versions of field service and tablet app are compatible together with different crm/365 versions?

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Posted on by 886

Hi,

I just wanna to know what versions are compatible together as we are trying to decide what version we should go for. Overall we see the new unified interface as an non productive change. Therefore options where this is not used is also considered. Is the below correct? As far as I can see can the newest Field service app (https://play.google.com/store/apps/details?id=com.microsoft.d365.fs.mobile) can be used for both On premise 9.0.3.7 and Online 9.1.0.5426.

But i'm unsure with On premise 8.2 with Field service 7.5.9.91? If I look at this document:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/install-field-service

Its stated in the almost bottom "To get the mobile app, download Field Service Mobile from the Windows, Apple, or Google Play app stores, or visit the following links. Field Service Mobile requires Field Service versions 7.5.5 and 8.2+."

Interface CRM/365 Version Field Service Mobile App
On premise 8.2.7.13 7.5.10.235 (10 June) Field Service Mobile 11.2.206 ??

On premise

9.0.5.5 8.8.8.88 (10 June) ?? Field Service Mobile 11.2.206

Online

9.1.0.5426 (April) 8.8.8.88 (10 June) Field Service Mobile 11.2.206

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