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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / How to reverse the voi...
Microsoft Dynamics GP (Archived)

How to reverse the voiding of historical transaction

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Posted on by Sian Raphael 25

Does anyone know of a way to correct the voiding of a historical transaction? The wrong cheque number was selected when trying to void a cheque and I cannot find instructions on how to fix this. The only thing I could find under "correction" in the help menu was a note saying that we cannot correct a voided transaction.

I should note that only the historical transaction for this cheque was voided. It is now sitting an open transaction. I want to somehow get the original cheque number attached to this transaction..

 thanks.

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  • Sagi88 Profile Picture
    Sagi88 2,250 on at

    Hi Sian.

    You can not undo a void. You will have to re-establish the payment.

    If your checkbook allows for duplicate check numbers, (this is an option on the checkbook), you can enter the payment as a manual payment with the same check number.

    If the checkbook does not allow for duplicates - 2 options available.

    First - Enter the manual payment with the cheque number followed by a dot at the end or -2.

    Secondly, you can allow for duplicates temporarily, enter your manual payment with the same check number and then remove the option for duplicates on the checkbook.

    Hope this helps

  • Sian Raphael Profile Picture
    Sian Raphael 25 on at

    Thank you so much for your quick reply! I sometimes find the help feature of GP very hard to use and since we have never encountered this problem before and never use the manual payment screen, it didn't occur to me that this was the solution.

     

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