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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Dynamics 365 Mobile App Opening A Entity Form From A Web App.

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Posted on by 57

I have a entity that has a web resource on a form. The Web resource loads a Bing map and plots addresses on it loading from a child entity. On the pin points on the map I have some information and also a couple of links, One of the links is to an Account record and the other to a custom entity. On the web there is no problem but in the Mobile App these limks open in a web browser and not natively in the mobile app. This has 2 major issues associated with it.

1. This wont work offline in the mobile app. 

2. There is no way to go back to the mobile app interface from the web view with out closing the app and going back in.

Is there a way to form the link so that it loads in the mobile app interface?

TIA

Jon 

I have the same question (0)
  • Suggested answer
    XM-22040801-0 Profile Picture
    11 on at

    Hi,

    I imagine it should work by generating the url with a schema associated with the mobile application. Can you try with the ms-dynamicsxrm:// schema? See www.inogic.com/.../

    Note that this url will only work on the mobile application.

  • Jon F Profile Picture
    57 on at

    Hi

    Thank you for your reply. I have tried it like this for my web app

    <a href='ms-dynamicsxrm://?pagetype=create&etn=new_canvassingresult'>Canvass</a>

    When you click the link the mobile app open but goes to a blank screen.

    Am I doing something wrong here?

  • Suggested answer
    XM-22040801-0 Profile Picture
    11 on at

    Can you refer to this documentation ? learn.microsoft.com/.../mobile-deep-links

    Can you try this:

    ms-dynamicsxrm://?pagetype=entityrecord&etn=new_canvassingresult

    This documentation also list all the url schemas:

    ms-dynamicsxrm -> Dynamics 365 for phones
    ms-apps-fs -> Field Service
    ms-apps -> Power Apps
    ms-mobile-apps -> wrapped native mobile apps

  • Jon F Profile Picture
    57 on at

    That worked thank you.

  • XM-22040801-0 Profile Picture
    11 on at

    Perfect, can you mark my previous answer as verified ?

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