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Microsoft Dynamics SL (Archived)

help - can't create sales order (qty on hand > qty available)

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Posted on by rodi 3,205

hi there,

need help. user can't create SO fro one of our items.

that item has amount of qty on hand, but zero for qty availability.

where I need to check?

thanks.

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  • rodi Profile Picture
    rodi 3,205 on at
    RE: help - can't create sales order (qty on hand > qty available)

    hi the problem already solved. we guess the problem caused by Inventory transaction that was "hold". after released, problem disappear.

    thanks.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: help - can't create sales order (qty on hand > qty available)

    Hi Rodi

    Check that problematic item has been allocated for any other buckets through Inventory Items Screen  -> Quantities tab  

    If all the buckets were fine and still u have the issues with Quantity available then run the Item Inventory -> IN Integrity Check (10.990.00).

    The other way to resolve this issue using the free Item reconcile tool in the PSTL (Professional Services Tools Library)

    For more information about PSTL refer the following link

    http://blog.dynamicmethods.com/2012/04/professional-services-tools-library-pstl-is-now-free/

    Thanks & Regards

  • Karthik Sellamuthu Palanisamy Profile Picture
    Karthik Sellamuthu ... 1,190 on at
    RE: help - can't create sales order (qty on hand > qty available)

    Hi RODI,

    Might be the particular item allocated for another demand. Integrity check for the particular item is the last option to resolve this issue.

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