web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics SL (Archived)

help - can't create sales order (qty on hand > qty available)

(0) ShareShare
ReportReport
Posted on by 3,205

hi there,

need help. user can't create SO fro one of our items.

that item has amount of qty on hand, but zero for qty availability.

where I need to check?

thanks.

*This post is locked for comments

I have the same question (0)
  • Karthik Sellamuthu Palanisamy Profile Picture
    1,202 on at

    Hi RODI,

    Might be the particular item allocated for another demand. Integrity check for the particular item is the last option to resolve this issue.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Rodi

    Check that problematic item has been allocated for any other buckets through Inventory Items Screen  -> Quantities tab  

    If all the buckets were fine and still u have the issues with Quantity available then run the Item Inventory -> IN Integrity Check (10.990.00).

    The other way to resolve this issue using the free Item reconcile tool in the PSTL (Professional Services Tools Library)

    For more information about PSTL refer the following link

    http://blog.dynamicmethods.com/2012/04/professional-services-tools-library-pstl-is-now-free/

    Thanks & Regards

  • rodi Profile Picture
    3,205 on at

    hi the problem already solved. we guess the problem caused by Inventory transaction that was "hold". after released, problem disappear.

    thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > 🔒一 Microsoft Dynamics SL (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans