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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Cannot install the ext...
Small and medium business | Business Central, N...
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Cannot install the extension xxx 1.0.1.58 because the tenant msft1a6720t72283333 already uses a different version of it

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Posted on by Nilesh Gajjar 135

Hello Experts,

From last few days we are facing following error in every business central SaaS tenant  while upload updated extension app file. (Manual file upload in Sandbox Or Production)

Any new extension upload successfully in first time but if we make any changes try upload it again after increasing version. We get this error.

Deployment failed. Errors: App ID : 2670d5e7-d6d4-46b0-bcac-4beae9eed664 Message : { Cannot install the extension ALProject10_201219 by Default publisher_201219 1.0.1.0 because the tenant msft1a6720t44369542 already uses a different version of it. } - Job Id : 8c646bd9-4d04-4f5e-933e-8f0a8bbee621

pastedimage1576844222034v1.png

I have the same question (0)
  • Nilesh Gajjar Profile Picture
    Nilesh Gajjar 135 on at
    RE: Cannot install the extension xxx 1.0.1.58 because the tenant msft1a6720t72283333 already uses a different version of it

    Dear Mohana,

    Thank you for solution.

    It was very strange behavior by Business Central Updated Version

    After un-install old extension system allow to install new extension.

    Previously we can able install new extension without un-install old version

    pastedimage1576851563369v1.png

  • Verified answer
    Mohana Yadav Profile Picture
    Mohana Yadav 60,686 Super User 2025 Season 2 on at
    RE: Cannot install the extension xxx 1.0.1.58 because the tenant msft1a6720t72283333 already uses a different version of it

    did you uninstall previous extension and try to upload new extension again?

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