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Microsoft Dynamics CRM (Archived)

parent.setEmailRange is not a function

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Posted on by 64

Hi,

I am using MSD365 version 9.1(online). I have added an HTML Web Resource to my CRM solution. After saving the Web Resource the following code i.e. onfocusout="parent.setEmailRange" gets attached to the body tag of my html code which eventually throws an error "parent.setEmailRange is not a function".

I have tried to remove this onfocusout eventhandler code but it gets reinserted.

Any help would be appreciated !!

Thanks,

Shreya K

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  • Verified answer
    Kalpavruksh D365 CoE Profile Picture
    2,545 on at

    Hi Shreya,

    In HTML webresource, add script reference of "ClientGlobalContext.js.aspx" and check if it resolves this issue.

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