web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

A general technical error occurred while contacting remote service

(0) ShareShare
ReportReport
Posted on by 10

Good morning all,

We are receiving the above error message when using getaddress.io to lookup a specific postcode. I have contacted getaddress support who say that they cannot help as the error message is not generated from their API. It only seems to occur with this one postcode, and when we click on "lookup address from postcode" so I do find it strange that the error is not related to getaddress.io. 

I have checked the Service Connection, and tested other postcodes and all seems to be working correctly.

Has anyone experienced this same issue, and if so what did you do to overcome it?

Any help would be greatly appreciated.

Thanks

I have the same question (0)
  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,153 Moderator on at

    Is this standard functionality or customization?

    If it is customization you should contact the partner that developed this functionality.

  • PortellaDM Profile Picture
    10 on at

    Hi Inge, this is standard functionality using getaddress.io, the main postcode lookup service in the UK.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,153 Moderator on at

    Great, we do not have that kind of service as standard in the region i work in, so then i hope someone working in the UK can assist you.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,957 Moderator

#2
Dhiren Nagar Profile Picture

Dhiren Nagar 1,245 Moderator

#3
YUN ZHU Profile Picture

YUN ZHU 1,045 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans