Dynamics 365 Customer Service Enterprise and Chat Add-in

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Posted on by Suvarna

Hello,

I am using D365 Business Central. Purchased 2 licenses - 1) Dynamics 365 Customer Service Enterprise and 2) Chat Add-in.

Can some one tell me what is the use of this? How to integrate this with D365 Business Central? Where I can see this Customer service hub or admin center? What is the procedure to use this functionality?

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Marco Mels on at

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RE: Dynamics 365 Customer Service Enterprise and Chat Add-in

Hello,

Take a look here:

docs.microsoft.com/.../admin-common-data-service

Thank you.