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tax liable turned off

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Posted on by 131

Hello, 

when using alternate shipping address on sales order, the tax liable bottom is automatically turn off.  even the alternate address is validated

how do i fix this?

Thanks

pastedimage1681840729499v1.png

  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,925 Super User 2024 Season 2 on at
    RE: tax liable turned off

    When you add a Customer to a Sales Order, the tax liable field gets populated with the same value that the Customer Card has.

    When you change the Ship-to address to an Alternative Shipping Address, the Tax Liable field on the Sales Order gets populated with the same value that the Ship-to Address has. To fix, open the Ship-to Address Code and set the default for the Tax Liable field in there. 

    For example, from a Sales Order:

    pastedimage1681841736850v1.png

    pastedimage1681841754431v2.png

    pastedimage1681841765782v3.png

    If you set the above to yes, the next time this Ship-to Code is used the Tax Liable field on the Sales Order will be set to yes as well.

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