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tax liable turned off

Posted on by 131

Hello, 

when using alternate shipping address on sales order, the tax liable bottom is automatically turn off.  even the alternate address is validated

how do i fix this?

Thanks

pastedimage1681840729499v1.png

  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,747 Super User 2024 Season 2 on at
    RE: tax liable turned off

    When you add a Customer to a Sales Order, the tax liable field gets populated with the same value that the Customer Card has.

    When you change the Ship-to address to an Alternative Shipping Address, the Tax Liable field on the Sales Order gets populated with the same value that the Ship-to Address has. To fix, open the Ship-to Address Code and set the default for the Tax Liable field in there. 

    For example, from a Sales Order:

    pastedimage1681841736850v1.png

    pastedimage1681841754431v2.png

    pastedimage1681841765782v3.png

    If you set the above to yes, the next time this Ship-to Code is used the Tax Liable field on the Sales Order will be set to yes as well.

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