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Restock fees

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Posted on by Honey98

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Hi Team,

Can restock fees can we in % field while calculating. As in BC we can add line of restock fees, but my client wants that it should be calculate in % somewhere. also if I do customization what all areas it will get effect in the BC.

Can anyone help me with this whole process of restock fees.

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Dynamics 365 Business Central

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RockwithNav 8,947 Super User 2026 Season 1 on at

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Apologies but I am not getting what you are saying, can you please explain this one more time -

Did you mean instead of using a separate line in Purchase/Sales document for the restock you wish to get this calculated automatically based on a certain rulebooks.

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Valentin Castravet 32,157 Super User 2026 Season 1 on at

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There is nothing out of the box that calculates this based on a percentage. The user entering the restock fee line would need to calculate it manually.

If this is customized, what it affects depends entirely on how it is designed.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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OussamaSabbouh 12,878 Super User 2026 Season 1 on at

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Hello,

Business Central has no standard restocking fee %. It can only be added as a manual line. A percentage-based restocking fee requires customization to calculate the % and insert a G/L line. This mainly impacts returns/credit memos, posting (G/L & VAT), and document totals.

Regards,

Oussama Sabbouh

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Pallavi Phade 5,420 Super User 2026 Season 1 on at

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Namaste @Honey98

There is no standard feature for calcualting fees% . You need to cusotmize . You need to insert additional line . I would suggest setup driven approach that there will be no dependancy further on cusotmizations . You can change % or effective date accordingly .

Regards

Pallavi Phade
www.linkedin.com/in/pallaviphade131116

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YUN ZHU 99,084 Super User 2026 Season 1 on at

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Hi, This doesn't seem to be a standard feature.
If you want to use the standard feature, you can take a look at the item charge.

Use item charges to account for extra trade costs

https://learn.microsoft.com/en-us/dynamics365/business-central/payables-how-assign-item-charges?wt.mc_id=DX-MVP-5004336

Thanks.

ZHU

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Khushbu Rajvi. 22,128 Super User 2026 Season 1 on at

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Percentage-based restock fees are not a standard feature in Business Central. If restock fees must be calculated as a percentage, Customization is required.

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Sumit Singh 11,757 Super User 2026 Season 1 on at

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Hi,

Business Central doesn’t have a native “Restock Fee %” field that auto-calculates a fee. Standard practice is to add a Charge (Item) line (item charge) on the Sales Return Order / Sales Credit Memo, then assign it to the posted shipment—this is Microsoft’s recommended way to post a restock charge and keep valuation correct.
Official links: Process sales return orders (To create a restock charge), Assign item charges to sales and purchases [learn.microsoft.com], [learn.microsoft.com]

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