Small and medium business | Business Central, N...

Reversal or cancellations of prepayment from posted sales invoice

(1) Share

Report

Posted on by Community member

Hi Everyone,

Hope everyone is fine!!

I am uncertain about the prepayment reversal process in navision 2016.

The sales order indicated a total prepayment of 2L for 144 ea, with 40 ea already shipped and invoiced. The prepayment line in the invoice reflects 60k as advance from customer.

I want to reverse entire G/L entries. I attempted thru a return sales order, Item lines got reversed but prepayment reversal not happened. I attempted a prepayment credit memo option, the reversed amount is 1.4L

I would like to know whether it's possible to reverse or cancel the prepayment line directly from a posted sales invoice in Navision 2016.

All responses (2)

Answers (0)

Suggested answer

Jun Wang 7,437 Super User 2024 Season 2 on at

Like (1)

Report

Reversal or cancellations of prepayment from posted sales invoice

you need to read up on prepayment. prepayment is handled separately with regular sales order payment. a simply answer is to use the below menu on a SO to post prepayment credit memo to correct it. but if you messed with the so incorrectly, there might be other issues to deal with.
Suggested answer

YUN ZHU 73,333 Super User 2024 Season 2 on at

Like (1)

Report

Reversal or cancellations of prepayment from posted sales invoice

Hi, hope the following helps.

How to: Correct Prepayments

https://learn.microsoft.com/en-au/dynamics-nav-app/finance-how-to-correct-prepayments?wt.mc_id=DX-MVP-5004336

Thanks.

ZHU