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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Reversal or cancellati...
Small and medium business | Business Central, N...
Suggested Answer

Reversal or cancellations of prepayment from posted sales invoice

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Posted on by Community member 4

Hi Everyone,

 

Hope everyone is fine!!

 

I am uncertain about the prepayment reversal process in navision 2016.

 

The sales order indicated a total prepayment of 2L for 144 ea, with 40 ea already shipped and invoiced. The prepayment line in the invoice reflects 60k as advance from customer.

 

I want to reverse entire G/L entries. I attempted thru a return sales order, Item lines got reversed but prepayment reversal not happened. I attempted a prepayment credit memo option, the reversed amount is 1.4L

 

I would like to know whether it's possible to reverse or cancel the prepayment line directly from a posted sales invoice in Navision 2016.

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 98,311 Super User 2026 Season 1 on at
    Hi, hope the following helps.
    How to: Correct Prepayments
     
    Thanks.
    ZHU
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 8,208 Moderator on at
    you need to read up on prepayment. prepayment is handled separately with regular sales order payment. a simply answer is to use the below menu on a SO to post prepayment credit memo to correct it. but if you messed with the so incorrectly, there might be other issues to deal with. 
     

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