BC Multi Tenant Issue

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Posted on by Congruent Infotech

Hi All,

We have Business central on premises development environment. We need to configure an instance as multi-tenant. We created the instance as Multi-tenant and mounted the tenant using PowerShell commands. Once we are done with the mounting using PowerShell commands, we cannot see the mounted tenant in Business central Administration tool. After that when we try to select the instance which we mounted we are facing this below issue,

Kindly share your thoughts on the above issue

Thanks!

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Community Member on at

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Hi,

Make sure you have followed all the steps to configure the Multi-Tenancy Architecture. Yon also need to Split the Database into two Parts through PowerShell command (one will be the Application DB and other one will be the Tenant Databases).

I am attaching here the Multitenancy deployment guide from NAV 2013 R2 for detailed explanation of each steps involved in Multitenancy.
Dynaimcs-NAV-2013-R2-_2D00_-Multitenant.docx

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Marco Mels on at

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Hello,

Is there an error in the application event log file related this. What release of BC is this and what cumulative update?

Thanks.

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Congruent Infotech on at

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Hi Marco,

There is no error logged out in event log. We installed Business central on-premises 2020 release wave 2.

Thanks!

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Congruent Infotech on at

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Hi Naveen,

We tried mounting the tenants as per the document, when we mount the tenant the status turning out to the state Operational and it is not available in BC Administration and still the above error persists.

Thanks!

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Marco Mels on at

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Hello,

Could you please run via PowerShell Get-NavTenant with some parameters and post it here? Could you also verify if the files are not blocked. E.g.:

Thanks.

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Community Member on at

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Hi,

Can you please provide the details as asked by Marco.

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Congruent Infotech on at

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Hi All,

The files are not blocked, Below is the state after we mount the tenant,

Thanks!

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Congruent Infotech on at

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Hi All,

FYI upgraded to Business central 2021 wave1 to fix the issue, tenants got mounted and the issue resolved.

Thanks!

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Marco Mels on at

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Great to hear this.

We will probably never find out what did happen with the other environment.

Thanks.

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Community Member on at

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Hi,

Happy to hear that..Fantastic!!

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