web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Approval notification
Small and medium business | Business Central, N...
Suggested Answer

Approval notification

(0) ShareShare
ReportReport
Posted on by Mirzet 60

When an approval request is sent this normally sends an email to the approver. 

For 1 week now there are no approval mails going out at all from Sales order or Purchase order.

Any idea if there are any updates or this has been removed ? 

Categories:
Dynamics 365 Business Central
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    No, this has not been removed. Is the user sending the requests to approve able to send a test Email via SMTP connector / Current User, etc. What release of BC is this?

    Thank you.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,812 Moderator on at

    Please go to Email Account > and send Test Email for the Default user which is using to send an email

    pastedimage1669216888178v1.png

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 103,644 Super User 2026 Season 2 on at

    Hi, just adding som info.

    please go to Email Outbox page, maybe there are some error messages.

    pastedimage1669250323909v1.png

    pastedimage1669250386937v2.png

    Hope this helps.

    Thanks.

    ZHU

  • Mirzet Profile Picture
    Mirzet 60 on at

    This is version 21.0 of BC. Im still having issues with it, checked all settings needed to make sure its nothing there still no email notifications. I will look into it more today, hopefully a solution soon.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    Feel free to raise a support ticket so we can assist you better.

    Thank you.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 750 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 534 Super User 2026 Season 2

#3
AndrewThomas81 Profile Picture

AndrewThomas81 287 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans