web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP is crashing when I ...
Microsoft Dynamics GP (Archived)

GP is crashing when I do a search for parts.

(0) ShareShare
ReportReport
Posted on by Tim Peakman 5

I have been getting multiple crashes when I am in the process of making a customer order. I type in the first couple characters of a part number and then type in a description in the sub search. When I do this however, about half the time GP will completely crash and I have to log back in. Also the order that I started is lost and just tells me it has been posted. Just recently however it has also kept the parts I have in inventory allocated to that order that is now no existent. 

This happens to me regularly that GP crashes and so much so that if I would like to at any given time know how I can always crash it. Is this a GP problem or is this maybe the servers resources I have it running on?

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    KirkLivermont Profile Picture
    KirkLivermont 5,985 on at

    This sounds like you are using a 3rd party add on in your search (my guess is smartfill). I'd reach out to the vendor directly for help.

    Regards,

    Kirk

  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at

    Hi Tim,

    This sounds familiar to me... I've had users reporting this in a past version of GP (I believe it was 10 or 2010) every time they were using an Inventory Lookuup query in a specific form.. couldn't remember which one it was..

    In the end I recall it was a strange character used in one of the Inventory Items that was causing this.. took quite some search to find it.. I'd have to dig into old e-mails and/or notes to find the details, but if you search the net about 'invalid characters SQL', you should come up with some scripts that would allow you to spot them in your Company DB.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
mtabor Profile Picture

mtabor 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans