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We are trying to clear up our databases by removing old purchase orders no longer required, however, we have found we can't delete anything that has been partially or fully receipted even if it hasn't been invoiced as the maximum we can unreceipt is two lines and we can't change/reduce the order quantity even if the PO is open as we get an error message saying that the quantity receipted must be equal to zero
Can anyone offer any advise please?
Thank you
Helen
If you have received then you have to undo the receipt to delete the order or change quantity, you cannot change the quantity to less than to quantity received, for ex: if you have qty 10 and if you have received 5 then you can change it to 5 but you cannot change it to 4.
Please check this link for Undo Receipt
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