Dynamics Community Forum Thread Details

Power BI Report Issue

HI All,

We are facing the below error message while trying to open a PowerBI report in "Customer Credit and Collection" workspace where as this report is loading for user with "System Admin" role.

The role which has a view access for this report is "Collection Manager". We have assigned this role to the user but he's getting the below error.

Cannot load model

Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please check the technical details for more information. If you contact support, please provide these details.
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Underlying ErrorPowerBI service client received error HTTP response. HttpStatus: 503. PowerBIErrorCode: OpenConnectionError
OpenConnectionErrorFailed to open the MSOLAP connection.
Correlation IDceb911e3-be41-56bd-a600-5a91c8fa420d
Activity ID370442a6-2918-4f01-98ce-9e51caab1c61
Request ID583610e9-52cb-4d18-8f88-e9d6d01ebb83
TimeWed Apr 27 2022 18:04:00 GMT+0530 (India Standard Time)
Service version13.0.18129.59
Client version2204.3.11090-train
Cluster URIWABI-WEST-EUROPE-E-PRIMARY-redirect.analysis.windows.net
Activity ID370442a6-2918-4f01-98ce-9e51caab1c61
Request ID583610e9-52cb-4d18-8f88-e9d6d01ebb83
TimeWed Apr 27 2022 18:04:00 GMT+0530 (India Standard Time)
Service version13.0.18129.59
Client version2204.3.11090-train
Cluster URIWABI-WEST-EUROPE-E-PRIMARY-redirect.analysis.windows.net