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Small and medium business | Business Central, N...
Suggested answer

Multiple Approval Entries for User

Posted on by 222

HI Gurus,

We have a purchase approval workflow setup in Business Central, but one of our users is getting multiple approval entries for a single Purchase Order. This user is getting 2 line items for every PO # to approve in the PO approval screen.

Here are some screenshots of how our PO approval is setup.

https://imgur.com/KnNmpv0

https://imgur.com/JWtUZQc

https://imgur.com/HuWr4sX

https://imgur.com/4DQosBu

Your assistance is very appreciated

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Multiple Approval Entries for User

    Hello,

    Please check your Workflow as we need to change the condition on the second line of the Workflow steps from Pending = 0 to Always and delete the line with the condition of Pending >0.

    Thanks,

    Steve

  • O3I Profile Picture
    O3I 222 on at
    RE: Multiple Approval Entries for User

    Sorry, I didn't realize the pictures were so tiny.

    I uploaded some bigger pictures. See link below:

    https://imgur.com/KnNmpv0

    https://imgur.com/JWtUZQc

    https://imgur.com/HuWr4sX

    https://imgur.com/4DQosBu

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Multiple Approval Entries for User

    Hello,

    Your images are very small so I cannot read them. To help, I am attaching my handout for creating Approval Groups.

    Hope this helps.

    Thanks,

    Steve

    7041.3-Approval-Groups.docx

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