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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Multiple Approval Entr...
Small and medium business | Business Central, N...
Suggested Answer

Multiple Approval Entries for User

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Posted on by O3I 78

HI Gurus,

We have a purchase approval workflow setup in Business Central, but one of our users is getting multiple approval entries for a single Purchase Order. This user is getting 2 line items for every PO # to approve in the PO approval screen.

Here are some screenshots of how our PO approval is setup.

https://imgur.com/KnNmpv0

https://imgur.com/JWtUZQc

https://imgur.com/HuWr4sX

https://imgur.com/4DQosBu

Your assistance is very appreciated

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hello,

    Your images are very small so I cannot read them. To help, I am attaching my handout for creating Approval Groups.

    Hope this helps.

    Thanks,

    Steve

    7041.3-Approval-Groups.docx

  • O3I Profile Picture
    O3I 78 on at

    Sorry, I didn't realize the pictures were so tiny.

    I uploaded some bigger pictures. See link below:

    https://imgur.com/KnNmpv0

    https://imgur.com/JWtUZQc

    https://imgur.com/HuWr4sX

    https://imgur.com/4DQosBu

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hello,

    Please check your Workflow as we need to change the condition on the second line of the Workflow steps from Pending = 0 to Always and delete the line with the condition of Pending >0.

    Thanks,

    Steve

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