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Multiple Approval Entries for User

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Posted on by O3I

HI Gurus,

We have a purchase approval workflow setup in Business Central, but one of our users is getting multiple approval entries for a single Purchase Order. This user is getting 2 line items for every PO # to approve in the PO approval screen.

Here are some screenshots of how our PO approval is setup.

https://imgur.com/KnNmpv0

https://imgur.com/JWtUZQc

https://imgur.com/HuWr4sX

https://imgur.com/4DQosBu

Your assistance is very appreciated

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RE: Multiple Approval Entries for User

Hello,

Please check your Workflow as we need to change the condition on the second line of the Workflow steps from Pending = 0 to Always and delete the line with the condition of Pending >0.

Thanks,

Steve
O3I 34 on at

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RE: Multiple Approval Entries for User

Sorry, I didn't realize the pictures were so tiny.

I uploaded some bigger pictures. See link below:

https://imgur.com/KnNmpv0

https://imgur.com/JWtUZQc

https://imgur.com/HuWr4sX

https://imgur.com/4DQosBu
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Community Member on at

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RE: Multiple Approval Entries for User

Hello,

Your images are very small so I cannot read them. To help, I am attaching my handout for creating Approval Groups.

Hope this helps.

Thanks,

Steve

7041.3-Approval-Groups.docx