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Supply chain | Supply Chain Management, Commerce
Answered

Cycle counting maximum value limit issue

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Posted on by 535

hi

i have had the maximum value set in our environment for last 12 months. only one count supervisor (not the worker i am using in this example to cycle count the work). so i have it set at £100 as you will see in my screen shot.

pastedimage1601036089224v1.png

however even when i do a count that has a value of £1 is goes to pending review. see below screen shot that shows for 9.75 way outside of the £100. any ideas what could be causing this as as far as i can see and has worked the last 12 months perfectly all is set up right from a stock management and WMS perspective.

pastedimage1601036197055v2.png

I have the same question (1)
  • Suggested answer
    Alina Lica Profile Picture
    Microsoft Employee on at

    Hello,

    fs this used to work but it is not working anymore, please open a ticket with Support to have the issue analyzed in more detail.

    Thank you,

    Alina

  • Verified answer
    tl82 Profile Picture
    535 on at

    its okay found the issue now. it related to 0 costs on the products so the limit of £100 set wasnt working due to the financial issues. thanks.

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