web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Adjust Cost on Posted ...
Small and medium business | Business Central, N...
Suggested Answer

Adjust Cost on Posted Sales Return

(0) ShareShare
ReportReport
Posted on by O3I 86

Hi BC gurus,

is it posible to adjust cost on an already posted sales return? Looks like we have some transactions where users did not input any costs.

Your help is appreciated!

Categories:
Dynamics 365 Business Central
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 103,103 Super User 2026 Season 2 on at

    Hi, You cannot adjust the cost of a posted document. 
    But you can use Revaluation Journal to appreciate or depreciate an item.

    https://docs.microsoft.com/en-us/dynamics365/business-central/inventory-how-revalue-inventory

    pastedimage1630021779415v1.png

    Hope this will help.

    Thanks.

  • O3I Profile Picture
    O3I 86 on at

    Thank you!

    Is there a way we can reverse our posted sales returns? 

  • Suggested answer
    TWBlaisdell Profile Picture
    TWBlaisdell Microsoft Employee on at

    Hi ,

    Unfortunately, there is no Reverse/Correct/Cancel etc. for Posted Sales Return Orders as Posted Credit Memo.  It would take posting an Invoice using Copy Document of the posted return/credit memo to reverse the impact.

    Thanks

    Tom

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 748 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 354 Super User 2026 Season 2

#3
AndrewThomas81 Profile Picture

AndrewThomas81 351 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans