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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Cancel option is not a...
Supply chain | Supply Chain Management, Commerce
Answered

Cancel option is not appearing for Free-text Invoice for correction in India localization

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Posted on by @Dharma 94
Hello Experts,
 
I am trying to post a correction on my posted Free Text Invoice for India localization. 
 
As per Microsoft Learn (https://learn.microsoft.com/en-us/dynamics365/finance/accounts-receivable/correct-free-text-invoice) I need to go: Invoice > Cancel > Correct Invoice.
 
But In my system the "Cancel" field is not available you can refer to the below 1st snapshot:
 
As well as, someone told me that, I can create a credit note by going: Invoice > Functions > Credit Invoicing.  But after clicking the Credit Invoicing, there are no active field. You can refer the 2nd Snapshot 
 
Please guide me so I  can go further without any error. Thank in advance to you all for your time.
 
1st Snapshot:
2nd Snapshot:
 
Thanks and Regards
Dharma Ranjan Sahu
 
Categories:
Dynamics 365 Supply Chain Management
I have the same question (0)
  • Verified answer
    Jonas "Jones" Melgaard Profile Picture
    Jonas "Jones&q... 5,010 Most Valuable Professional on at
    Hi Dharma,
     
    You need to enable the following configuration key before the button is available:
     
    I don't see any code that's related to India localization, so check this first.
     
    Regarding the second screen shot: Credit invoicing is used to create a relationship to the invoice you might want to create a credit note against. You cannot use it to correct a posted free text invoice. Hence why it's locked in your second screen shot.

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