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Unable to start the instance on NAV administration

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Posted on by Hatimali84

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Hi All,

I am having trouble starting the NAV instance on the server and getting the below error.

I have checked the configuration and the accounts, everything looks ok but still getting error. Checked the IIS as well but didn't find any issue there.

Or am I missing anything.

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YUN ZHU 95,321 Super User 2025 Season 2 on at

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Hi, it looks like it's an SSL certificate issue, you can see if there's anything more detailed in Event Viewer.

Hopefully other experts can give you better advice.

Thanks.

ZHU

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Hatimali84 564 on at

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The SSL certificate issue was cleared. The main reason was the User that we were trying to start the Instance was the cause.

The user should be part of the Domain Admin group and should also be on the SQL database with DB owner rights.

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