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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Unable to start the in...
Small and medium business | Business Central, N...
Suggested Answer

Unable to start the instance on NAV administration

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Posted on by Hatimali84 679
Hi All,
 
I am having trouble starting the NAV instance on the server and getting the below error. 
I have checked the configuration and the accounts, everything looks ok but still getting error. Checked the IIS as well but didn't find any issue there. 
 
Or am I missing anything.
 
I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 100,974 Super User 2026 Season 1 on at
    Hi, it looks like it's an SSL certificate issue, you can see if there's anything more detailed in Event Viewer.
     
    Hopefully other experts can give you better advice.
     
     
    Thanks.
    ZHU
  • Suggested answer
    Hatimali84 Profile Picture
    Hatimali84 679 on at
    The SSL certificate issue was cleared. The main reason was the User that we were trying to start the Instance was the cause. 
    The user should be part of the Domain Admin group and should also be on the SQL database with DB owner rights.
     

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