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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Security role not refl...
Microsoft Dynamics CRM (Archived)

Security role not reflecting for a user in Dynamics 365

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Posted on by Community Member

Hi,

I have created a security role and assigned it to a user. But, the newly assigned security role is not reflecting when the user logs in to the system.I have tried clearing the cache, logging out and logging in using a different browser but still , it remains the same.

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I have the same question (0)
  • Daniel Wikell Profile Picture
    Daniel Wikell 2,360 on at

    Hi

    There's a few things you can try to troubleshoot this:

    Double check that the user has this role only. Security roles are additive and if the user has a other roles at the same time, the highest defined privilege for any given object is granted.

    Check if this error is only for this particular user or if it appears for other users. You can do this by assigning the role to another user and either ask them to log in and check or log in yourself as the user.

    Ask the user to try logging in from a different computer.

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    In addition to Daniel,

    Can you please check if by any chance user has assigned to teams  and the team has assigned different security role.

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