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Activity Status dashboard in Timeline

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Posted on by Xavier Villafuerte

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Good morning, I would appreciate your advise with the following question. Attached to this post is an screen capture of the Activity Status dashboard displayed in a Timeline control. Is there any way to change the labels for the "donut" charts? Thanks for your help.

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Henry J. 5,237 on at

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Hi Xavier,

Quick question: have you enabled the Release Wave 1 Early Access on your environment?
You can do so by following these steps (for example to test it on a sandbox): https://docs.microsoft.com/en-us/power-platform/admin/opt-in-early-access-updates

The Timeline benefits from a number of improvements in the Release Wave 1, including this: Rich text notes and keyword search in the timeline.

I believe charts are going away in favor of new filters.

You'll find the updated Timeline documentation here:
https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-basics#filter-activities-posts-and-notes-on-the-timeline

Henry

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Paul_Owen 2,027 on at

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You can use the Advanced Chart Editor in XRM Tollbox to edit the labels https://crmchartguy.com/2017/06/10/edit-charts-in-the-xrmtoolbox-for-dynamics-365/

Regards

Paul

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Henry J. 5,237 on at

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Hi Paul -

Are you sure this meets the requirement?
Here Xavier is showing charts from the Timeline filters. Not out-of-the-box charts.

Furthermore, Release Wave 1 2020 seems to change the behavior of the Timeline filters.

Henry

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Paul_Owen 2,027 on at

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Ah sorry Henry you're right, I didn't read it properly!

Regards

Paul

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