Hello Experts,
we would like to print a logo on our POS receipts.
I know the process on how to add a logo to the receipt in D365 Commerce and also was already able to add one logo to our receipt and print it. So the function per se is working. I just need to know the exact requirements for the images to be able to print them on our receipts.
We are using D365 Commerce Installed product version : 10.0.9 (10.0.383.10010)Installed platform version : Update33 (7.0.5559.35512) and an EPSON TM-88VI printer that we are feeding via network.
I am now trying to print a different logo on the receipt, as the first one was too big.
I tried all kind of things:
- different sizes (i have read that the max width should not be more than 250 pixels; I have tried smaller and larger pictures)
- different picture formats (I tried .bmp; .jpg; .png)
- different image names ( I have read that in the old days the picture needed to be called "RetailPOSLogo.bmp", so i tried this without success)
- different images per se
- different colors (monochrome, full color, bitmap)
...all without success...
As the one image we are able to print was uploaded a long time ago, I do not remember the exact details about.
My question now is: What specific requirements do I need for the image to be able to print it?
Any recommendations are highly appreciated!
